Pacific Prime Dubai, a leader in international health insurance and employee benefits solutions, is proud to announce that it has been honored with the esteemed "SME Retention Award" from Bupa Global. The award presentation took place during a ceremony held at Pacific Prime Dubai’s office on April 29, 2025.
This accolade reflects the exceptional retention results achieved through the collaborative efforts between Bupa Global and Pacific Prime over the past year. The partnership has emphasized a shared vision of delivering outstanding service and tailored health insurance solutions to small and medium enterprises (SMEs) across the region.
Nicholas Lester, Head of Commercial Distribution & Client Management, UAE at Bupa Global, expressed his enthusiasm during the award presentation: “Bupa Global is very pleased to present Pacific Prime with our ‘SME Retention Award.’ This recognition is testament to the incredible retention results Bupa Global has achieved in partnership with Pacific Prime over the past 12 months, and it highlights the years of collaboration and shared vision that we’ve enjoyed together.”
David Hayes, CEO for the Middle East & Africa at Pacific Prime, expressed gratitude for this significant recognition: “We are truly honored to receive the SME Retention Award from Bupa Global. This achievement reflects our unwavering commitment to putting clients first and going the extra mile for their benefit, and high retention rates speak volumes about the trust and satisfaction of our clients. We have been very fortunate to have a partner in Bupa Global who shares this vision. Together, we will continue to ensure our clients receive unparalleled service and support.”
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